Shipping Policy
All in stock items will ship within 3-7 business days. We do not offer expedited shipping currently. Items are shipped via UPS, FedEx, or USPS. Only Prettier Design does not deliver to PO boxes. Please provide an accurate street address for delivery. Most shipped items do not require a signature at delivery and will be left on a doorstep or porch. Only Prettier Design must be notified if a signature is required or special delivery instructions must be noted. We will not be responsible for missing delivered pieces.
All our shipping time frames are guidelines. Setbacks with manufacturers, shipping companies and imports are out of our control, but we will do the best to keep you informed and up to date on the arrival of your order. We ask that you also review our returns & exchanges (below) and Terms of Service pages before finalizing your order.
Items that Ship for Free
Occasionally, items may be offered at discounted shipping rates. These promotions may or may not be included for all items. If you purchase an item that is part of a ship free promotion with an item that is not, you will be charged shipping on only the excluded item.
If you would like to return an item that was shipped for free and is approved for return by Only Prettier Design, then the refund will be processed for the item minus the standard shipping price. If the item is broken or damaged, you will not be charged for shipping. This charge will be covered by Only Prettier Design.
If the item is drop shipped from the manufacturer, the item must be returned to the manufacturer. Failure to do so will incur additional charges to the consumer.
Furniture and Large Vintage Items:
At this time, Only Prettier Design does not offer shipping for furniture or large vintage items. These items are available for In-Store Pick Up only at 258 Dedham Street, Norfolk, Massachusetts.
We can offer on a very limited basis drop shipments from manufacturers for special orders made through our Interior Design team. Please email kelly@onlyprettierdesign.com for more information.
Shipping Rates
*Subject to change based on carrier rates.
$0.00 – $24.99 = $7.00
$25.00 – $49.99 = $9.00
$50.00 – $99.99 = $14.00
$100.00 – $124.99 = $19.00
$125.00 – $174.99 = $21.00
$175.00 – $199.99 = $25.00
$200.00 – $299.99 = $30.00
$300.00 – $499.99 = $40.00
$500.00 – $799.99 = $60.00
$800.00 – $999.99 = $70.00
* We currently only are shipping to the continental United States.
Returns & Exchanges Policy
All sales are final.
Orders cannot be cancelled after being placed. (If we approve a cancellation order a 10% processing fee will be applied.) Pre orders may not be cancelled. We may accept returns for refund or exchange for items damaged in transit. If there is an error in an order, you must notify Only Prettier Design in writing at shop@onlyprettierdesign.com. Please include your order #, name, contact information, and what the error is.
To be eligible for a refund or exchange, you must e-mail us within 5 days of receiving your package to alert us of the damage then return the damaged item to us. Upon receipt and inspection of the item, we will ship out a replacement item, if available. If not available, we will refund the purchase price of the item.
Due to the nature of our goods, many items are one-of-a-kind and/or vintage pieces containing imperfections and wear that come with age. Any such qualities will be disclosed in item listing and customer is encouraged to request more details or photos if desired. Only Prettier Design cannot guarantee that when multiple units are available that any vintage items will be exact matching pieces. Each one will be unique and different, the beauty of antiques!